General practitioners’ office hours
Office hours are held daily from Monday to Friday. General practicioner Vossers works on Mondays, Tuesdays, and Thursdays. General practitioner Stavenuiter works on Mondays, Wednesdays, and Fridays.
Coming to the practice well prepared
A consultation is often more useful if you take a moment to prepare yourself well for the conversation by thinking about your symptoms, how long you have had them, what possible causes may be, and what you expect from the visit to your doctor. Bringing a note may help you not to forget to ask your questions, so please do not hesitate to bring one. If you think you might have a fever, please take your temperature immediately. If you are experiencing abdominal complaints, please hand in a urine sample to the medical receptionist before the consultation. Thinking along with us about how we can remedy or clarify your complaints is greatly beneficial and appreciated.
Housecalls are meant for patients with serious ailments. If you are incapable of coming to the practice due to a medical reason, we will visit you at home. The practice has better examination and treatment- equipment and options, which is why an appointment at the practice is often preferable.
Housecalls are made in the late morning and early afternoon between 12.00 and 14.30. Please (if possible) request a housecall before 10.00.
Please note: online appointments are not meant for urgent matters or life-threatening situations. For example: chest pain, shortness of breath, severe pain, loss of strength or confusion. In these cases please us directly by telephone.
If you are unsure about the seriousness of your complaint, always contact the GP by telephone.
Consultations by telephone
If you would like to consult your GP by phone, you can make an appointment with the receptionist in the morning. The GP will call you back later, usually between 12.00 and 14.00. However, if the practice is very busy, the GP can call between 16.00 and 17.00.
Medical receptionist’s appointments
The medical receptionist has her own consultation hours. You can make an appointment for this with the receptionist. Consultations with the medical receptionist are available for the following:
With urine tests, it is imperative that you hand in your sample at the counter in the morning. Do note that the sample has to be handed in within an hour or be stored refrigerated beforehand.
If you are dissatisfied, we appreciate you discussing this with us. When we are made aware of your dissatisfaction, we can try to resolve it for you. If this is difficult for you or you are unable to work it out with us, you can discuss your complaint with an independent and impartial complaint officer. Please refer to this page for our complaint procedure.